1. Shipping Locations

We ship to all U.S. states and territories, including Puerto Rico. International shipping is not available at this time.

2. Processing Time

Orders are processed within 2-3 business days and shipped via standard shipping. Shipping times may vary depending on your location.

3. Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and order weight. Free shipping may be available on orders over $50.

4. Tracking Information

Once your order is shipped, you will receive an email with tracking information.

5. Delivery Issues

If your order is delayed or lost, please contact us at support@jjapangiveaways.com. We will work with the carrier to resolve the issue.

6. International Shipping

We currently only ship within the USA and Puerto Rico.